Growing Together

Tubestone is
customer centric.

Our company is run as a family orientated business, we want to ensure that we have the best products for our customers. Ensuring that our expert team provides a high quality service with the highest quality products.

Core Family Values

Tubestone was founded on fundamental family values, emphasizing honesty, integrity, and trust, which are deeply ingrained in the company culture and lived by the employees daily.

Telesales & Personal Visits

The company operates with a first-rate telesales department, ensuring that knowledgeable staff are just a phone call away. Additionally, Tubestone representatives make regular visits to all customers to assist with queries or requests and to follow up on product performance in the field.

Employee Investment & Expertise

Tubestone is committed to investing in its employees, focusing on developing experts within every division of the company. This approach underlines the importance of having a highly skilled and knowledgeable team to uphold the company's standards.

Exceptional Customer Service

The company prides itself on its excellent customer service, striving to exceed expectations and maintaining a reputation as one of the best after-care providers in the business.

Comprehensive Delivery Network

Tubestone ensures the delivery of products directly to customers' doorsteps, irrespective of location. This commitment extends from major city centers to remote areas like the middle of the Karoo, highlighting the company's dedication to accessibility and convenience for all customers.

Going Above and Beyond

Tubestone employees are characterized by their willingness to go above and beyond the call of duty, showcasing a helpful, friendly, and capable disposition that strengthens the company’s commitment to customer satisfaction and service excellence.

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