Our company is run as a family orientated business, we want to ensure that we have the best products for our customers. Ensuring that our expert team provides a high quality service with the highest quality products.
Tubestone was founded on fundamental family values, emphasizing honesty, integrity, and trust, which are deeply ingrained in the company culture and lived by the employees daily.
The company operates with a first-rate telesales department, ensuring that knowledgeable staff are just a phone call away. Additionally, Tubestone representatives make regular visits to all customers to assist with queries or requests and to follow up on product performance in the field.
Tubestone is committed to investing in its employees, focusing on developing experts within every division of the company. This approach underlines the importance of having a highly skilled and knowledgeable team to uphold the company's standards.
The company prides itself on its excellent customer service, striving to exceed expectations and maintaining a reputation as one of the best after-care providers in the business.
Tubestone ensures the delivery of products directly to customers' doorsteps, irrespective of location. This commitment extends from major city centers to remote areas like the middle of the Karoo, highlighting the company's dedication to accessibility and convenience for all customers.
Tubestone employees are characterized by their willingness to go above and beyond the call of duty, showcasing a helpful, friendly, and capable disposition that strengthens the company’s commitment to customer satisfaction and service excellence.